Shipping Methods
Shipping costs are a flat rate of $5 for all domestic orders. Orders $75+ ship free (domestic) with promo code SHIP75. Items typically ship within 2-3 business days; however, since all merchandise available on our website is handcrafted, many items are made to order and may take longer than usual to ship. We will notify all customers if this occurs. Please note that we are not responsible for lost packages. We provide tracking on all packages. Once an item ships, it is out of our hands.
Easy Returns & Exchanges
If items are damaged or defective upon receipt, please contact us at info@asterandgray.com within 5 days to return the item. All other returns may be made within 14 days of receipt for credit toward a new purchase. The buyer will be responsible for return shipping fees.